1 reviews | Active since Aug 2014
Disappeared airtime
My airtime disappeared last night. I never SMS or dial any USSD to subscribe to any of those nonsense things. Please advise why and who took my airtime. I don't understand why Vodacom will allow such things to happen. This type of disappointing service is why we strongly believe that it is about time I change service providers.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Philile,
Thank you for taking my call.
As discussed, your query has been addressed and resolved.
I do apologise for the delay in response.
Regards,
UW
Best regards,
Dear Philile,
Thank you for taking my call.
As discussed, your query has been addressed and resolved.
I do apologise for the delay in response.
Regards,
UW
Best regards,