NJ
Na-eem Jacobs

1 reviews | Active since Nov 2013

05 Apr 2015, 13:59

disappearance of airtime and data

i tried making a phone call and discovered i dont have airtime, i got recharge the 1st of april with R315 airtime and 500mb of data, when i checked my balance yesterday i was shocked to find out that i only hav R2 and no data. how could this happen when i hardly made any calls nor use the internet?

0
Replies (1)
Vodacom
Vodacom's reply06 Apr 2015, 08:09
Official
Hello Na-eem,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team