DM
Dyke M

1 reviews | Active since Jun 2015

04 Jun 2015, 15:15

Disagreeable

I bought a R10 rechargeable voucher from PicknPay Harrismith. I attempted numerously to redeem it to no avail. \This voucher is invalid"was the feedback. I phoned the Vodacom call centre for assistance. A lady named [No]Mpomelelo captured the call. I explained my situation. She asked for a serial number. It turned out that the serial number on my voucher is not one that that she was after"

0
Replies (1)
Vodacom
Vodacom's reply05 Jun 2015, 10:23
Official
Hello Nkhi,

As per our conversation please forward that voucher you got to the email address that I have provided you so that i can refund your cell phone account with the value of the voucher.

Kind regards
Maxwell Cloete

Best regards,