Disability appointment. Vodacom New Market Mall Alberton

I made an appointment for disability on the Vodacom app. I am disabled and my appointment was betwee 10:00 and 11:00 this morning. On my arrival a lady came to assist me and I explained that due to my disability I made an appointment and I showed her the confirmation and refrence. She shouted from the entrance to another lady at the back of the shop that I was disabled and whether that lady can assist me. She refered me to counter 9. On arrival the lady was very anoid becaus of the one at the door refering me to her. I was not greated and she took the items she was busy with and left me standing. She disapeared to the back and came out after a while still complayning to the one that revered me to here. The two got into an argument where after I intervened and asked if they are going to assist me or not. Still ignoring me with her attetute I told her that I am unable to stand, sit or walk for extencive periods and that I am going to leave if they dont want to help me. I then left the Vodacpm shop because she was still indisisive where she wants to help me or not. I had great trouble and pain getting to the shop only to return empty handed. I am truly shocked at how Vodacom treats disabled people. I am now still stuck at hom unable to make use of my I pad.