Dirty rotten Vodacom!!!

SHOCKING!!!!! If your address allows you any choice whatsoever, I advise you to sign with ANY internet but Vodacom. We have been struggling for years with poor line speed and "downed lines". Over the last month, however, Vodacom has outdone even their own ********** standards. We moved home and a month after contacting Vodacom to "relocate" internet services, nothing has been done. and when I say NOTHING, I mean it in the most literal sense possible. Their records will show that I have contacted them 7 times over this period, urging and encouraging them to please step up to the plate and get things sorted in a timely manner. from the very first call, I was promised "action". Apparently, emails have been sent to mysterious departments and managers have been informed etc etc.... but to date. 30 days after the initial contact, Vodacom has done NOTHING!!! The call centre seems completely bemused as well. no contact, no action no apologies no timeline of fishing the problem, just lies, lies, and more lies.