GB
George B

1 reviews | Active since May 2011

08 May 2020, 12:19

Dirty Recycled number

I got a new contract recently. The same day the new was activated I started getting SPAM calls and external debt collector calls and sms's. Looking for a Mr. Oscar. I phoned your customer support and they just told me to block the numbers. Problem is the sms's is random numbers and impossible to block. And the other problem is I use the sim for data only and not interested to pay R10 a month for caller ID. So can't block the call numbers in any case. Otherwise I can block all incoming calls, but then vodacom won't be able to contact me. Can you please just give me a (clean) new number/sim? Thank you

0
Replies (1)
Vodacom
Vodacom's reply08 May 2020, 14:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team