GB
George B
1 reviews | Active since May 2011
08 May 2020, 12:19
Dirty Recycled number
I got a new contract recently. The same day the new was activated I started getting SPAM calls and external debt collector calls and sms's. Looking for a Mr. Oscar. I phoned your customer support and they just told me to block the numbers. Problem is the sms's is random numbers and impossible to block. And the other problem is I use the sim for data only and not interested to pay R10 a month for caller ID. So can't block the call numbers in any case. Otherwise I can block all incoming calls, but then vodacom won't be able to contact me. Can you please just give me a (clean) new number/sim? Thank you
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Replies (1)Vodacom's replyOfficial
08 May 2020, 14:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 May 2020, 14:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
