AJ
Angela Jo-anne
1 reviews | Active since Jul 2021
17 Jun 2024, 02:05
Dirty network doing shady thing's customers are unaware of
For the last 4 days now that I have participated in Vodacom's mini program/promotion unlock summer, I have received the exact same rewards ... So I don't understand why they would run a promotion to unlock summer & win vouchers/airtime/trip's, etc when they are actually ****ming their clientele .... It's actually disgusting to have noticed the ********* disrespect from a major mobile network generating the amount of money they profit from. I have screenshots &. Emailed history of rewards, common ethical practice would be for someone to respond to me .... Soon.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
17 Jun 2024, 07:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Jun 2024, 07:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
AJ
Angela Jo-anne's updateReviewer Update
18 Jun 2024, 13:52So all three daily unlocks on all three days just automatically generated the exact same prizes in the exact same order???
The system is flawed or rigged so get it fixed
The system is flawed or rigged so get it fixed
AJ
Angela Jo-anne's update18 Jun 2024, 13:52
Reviewer Update
So all three daily unlocks on all three days just automatically generated the exact same prizes in the exact same order???
The system is flawed or rigged so get it fixed
The system is flawed or rigged so get it fixed
