AC
Anees C

1 reviews | Active since Apr 2019

30 Apr 2019, 17:34

Direct sales department

ATT Shamiem joosuv

I was contacted by a sales agent who attempted to sell me a product , i clearly said during the call i do not want commit , when trying to do a new application on 30.04.2019 i was denied due to a pending application on my profile that i clearly stated i was not commiting, i contacted a store who did there best but i am unable to get the result i need.

0
Replies (2)
Vodacom
Vodacom's reply30 Apr 2019, 17:49
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply30 Apr 2019, 19:48
Official
Dear Anees, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, query has now been Resolved.   Regards 
Ashwin Abdurahman Consumer Website Team(SA)