direct debit

<p>I have been with with vodacom for the last few years and never had a issue with them. However lateley they have been making a mess of my direct debit orders. First they nearly took out R2000 out of my account, when I phone them to say they made a mistake the lady said we will refund you with airitme, I dont want airtime. That is my money which is needed to feed my kids. The other two months you dident take the money out of my account al all. Now you cutting my phone off. When I opned the contract I we signed a direct debit order date and amount, cant you do that?</p>