Direct Billing on Data Usage with Bundle Exist

Vodacom bills me directly on data usage while I still have data bundle month on month. This leads to my soft limit being reached before month end thereby resulting in my line being suspended for any use including making calls even if I still have talk time. For me to get the line open I have to call them to increase the soft limit there automatically accepting the direct data billing charges.<br> <br> Vodacom refuses to send me a reconciled statement on my account and refunding me, not crediting the account,