hB
henry B

1 reviews | Active since Oct 2016

13 Feb 2018, 08:52

dipute with 2 modems

i went for an upgrade with vodacom whitch i activated at the store until i found out that there is 2 contracts on my name. i lodge a dispute with vodacom and they said it will take 21 days. i phoned them on the end of jan 2018 and they told me that there is not a answer for my jet. vodacom send me a letter and said they are going to hand me over to the lawyers for not paying

0
Replies (2)
Vodacom
Vodacom's reply13 Feb 2018, 09:25
Official

Good day

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.??

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply13 Feb 2018, 15:05
Official

Good day,

Our records reflect that you have been contacted and this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,
RM

Best regards,