HK
Husain K
1 reviews | Active since May 2012
31 Mar 2015, 11:38
DINOSAUR SERVICE DELIVERY
<br> S3-8013J-J1GOY<br> <br> Lodged a query on incorrect billing on the 18th of March 2015. 2 weeks on and it remains unresolved. Followed up on five different occasions to resolve, but none of the consultants are capable to deal with it. In the meantime, due to incorrect balances reflecting, I am being charged out of bundle ridiculous rates!!!<br> <br> Such a simple task, made so complicated by poor customer service.<br> <br> Regards,<br> <br> Husain.
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Replies (1)Vodacom's replyOfficial
04 Apr 2015, 13:03Hello islam786,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply04 Apr 2015, 13:03
Official
Hello islam786,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
