HK
Husain K

1 reviews | Active since May 2012

31 Mar 2015, 11:38

DINOSAUR SERVICE DELIVERY

<br> S3-8013J-J1GOY<br> <br> Lodged a query on incorrect billing on the 18th of March 2015. 2 weeks on and it remains unresolved. Followed up on five different occasions to resolve, but none of the consultants are capable to deal with it. In the meantime, due to incorrect balances reflecting, I am being charged out of bundle ridiculous rates!!!<br> <br> Such a simple task, made so complicated by poor customer service.<br> <br> Regards,<br> <br> Husain.

0
Replies (1)
Vodacom
Vodacom's reply04 Apr 2015, 13:03
Official
Hello islam786,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team