NR
Nick R

1 reviews | Active since Jul 2016

09 Oct 2017, 12:47

Dineo at Vodacom Shop Bedford Centre

My friend who is visually impaired had a phone ****** a day before our visit to the Vodacom shop at Beford Centre. We needed a new SIM which became a new handset which became a different handset which ended in a SIM swap! We are extremely grateful because the SIM swap was a must for my friend to retain his number and Dineo pulled it off despite my being told the day before that we can not do a SIM swap on this number. Dineo showed patience and a strong will to help throughout. We may still need a new handset and will definitely want to work with Dineo on any future requests. Keep up the passion Dineo!

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Replies (2)
Vodacom
Vodacom's reply09 Oct 2017, 13:30
Official

Dear Customer,

Thank you for taking the time to post this compliment on the website.

We truly appreciate your support and feedback.

This posting has been sent to the relevant parties in question for appropriate recognition.

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply10 Oct 2017, 08:58
Official

Good Day Nick Rees

Thank you for taking the time to respond with this Compliment.

We are truly grateful & will highlight this with Management.

Regards

RO