1 reviews | Active since May 2020
Digusting Service From VODACOM during lockdown.
This is how Vodacom help their clients of over 20 years during lock down.
I fell behind with my bill. They disconnected my phone services. I pay the bill on Monday and sent proof of payment. 22 calls, two emails later no luck. Their call centre staff refuses to put you through to a manager, claiming they can't because they are working remotely. Really??? With today's technology this is your excuse?
The call backs you do get is hung up before you can answer, when you do get to the phone before the hang up it's silent.
I have a 72 year old mother to look after. She has a heart condition and diabetes. What do I do if anything happens to her?
Congratulations Vodacom, you've just lost a customer who pays over R2 000.00 per month for different contracts.
Best regards,
Best regards,
Regards Consumer Website Team
Best regards,
Regards Consumer Website Team
Best regards,
