1 reviews | Active since Feb 2016
Digging into my pockets -UNFAIR!!!!
This week alone I have spent over R110 or more on airtime that I purchase that seems to disappear the same day or following day. You can not say its running -background applications or apps because I had data to cater for that, which also seems to last a day lately and I do nothing different from what I have been doing before. Something is terribly wrong with your billing. I would buy R12 airtime make a call less than 2 minutes, the following day or later on I'm on zero and I have to re-charge again, no guys. We are headed for recession or we already are in recession and this type of spending on airtime is uncalled for. I don't make a lot of calls and to be chowed in the pocket like this is highly unfair. Go through your records and you will see a day will go by without an outgoing call on my phone. And to buy airtime like this is crazy. Do your homework and someone must call me with a sensible explanation and some re-imbur*****t!!!
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
