Difficulty to port to vodacom

After 60 days of porting from Vodacom I wanted to port back and I used SMS service the I got a message that my port cannot be completed I have to call Vodacom or visit store. I went to two Vodacom outlets in lephalale where by I had to argue with people there telling me I have to wait for 3 months whereas ICASA does not state that and I did port before to Vodacom with other number & it was after 60 days. I called Vodacom porting department they said they`ve cancelled my previous port request I have to re-submit still to no success. When I call again they tell me to wait 24 hours but to date still no luck. This is frustrating me because I`ve tried to use other networks but their connectivity in my area cannot come close to what`s voda is doing to my disappointment I cannot port & its been a week now since 2016/01/21 till today no one seem to know the reason behind my difficulty in porting.