difficult simswop

<p>On Friday I went to the vodashop in Paarl mall. My husband had problems with his vodacom sim cart. First of all the guy that helped me could not stop yawning ( he must have had a late night!!) My husband mailed a letter of permission for me to sign on his behalf. Rowan( the yawning guy) made a copy of my ID. He did not ask for the ID of my husband, and gave me the new sim card. Telling me it will be 24 hours before the simswop will be activated. Later the afternoon we got a mail from vodacom saying they cannot do the swop without the ID of my husband. We mailed a copy immediately. Today is Sunday! Still no working simcard!!!! Why?????</p>