1 reviews | Active since Sept 2016
Different rules for their customers
<p>I want to transfer my daughter cell nr to my business contract. After 3 days going back to the vodacom store, an email to Shameel a man from vodacom phone me and said that according to the system i must wait 21days. My husband wants to transfer my son cellnr to his business contract and within 10min its done. When i asked the man from vodacom to explain this to me he said he didnt have an answer and dont know what to say. I asked him... so it seems that vodacom breaks contract and he said... yes. He cant do anything i must wait for 21days. My daughter send 2 emails regarding this with no reply from vodacom. I dont know that in business there are different rules for customers.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
