ZZ
Zarros Z

1 reviews | Active since Sept 2014

17 Dec 2017, 08:36

Difference of Data usage rate between "tethering cell to laptop" & "cell direct"

Why can't vodacom explain why checking emails with tethering of cell phone laptop , uses A LOT more data than when just using ones cell phone on its own for same purpose.

0
Replies (3)
Vodacom
Vodacom's reply17 Dec 2017, 11:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

ZZ
Zarros Z's update17 Dec 2017, 13:27
Reviewer Update
Thank you vodacom for your reply. But even though its said a consultant will call me, they NEVER do.
Vodacom
Vodacom's reply18 Dec 2017, 09:08
Official

Dear client,

We thank you for bringing it to our attention and do apologise for the inconvenience.

Please refer to the message which we have sent for feedback on this correspondence.

Your concerns have been addressed and the matter has been resolved.

Warm regards,

SS