1 reviews | Active since Oct 2016

16 Mar 2017, 08:24

Didn't receive data and got no response on query

<p>I have always received my 1GB on my phone on the 1st of every month, and suddenly this month it wasn't loaded. I used the call me service on the website over a week ago and to date no one has called me. Please help.</p>

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Replies (1)
Vodacom
Vodacom's reply16 Mar 2017, 09:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team