MN
Melusi N
1 reviews | Active since Dec 2013
03 Mar 2016, 13:17
Didn't get my monthly airtime
I called the call centre about the airtime I didn't receive on the first of march and the lady (khaya) says i received it on the 29 of febuary but has no proof to send and refuse to log a request for me or to send me proof telling me I cant tell her to do her work now I dont have airtime for the month
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Vodacom's replyOfficial
03 Mar 2016, 13:24Hello melusink,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply03 Mar 2016, 13:24
Official
Hello melusink,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team