MM
Marvin M
1 reviews | Active since Dec 2011
08 Apr 2024, 03:38
Did not request or give permission for service
I received an SMS this morning saying "Your WIG for 4UP has been activated." I do not know what this service is and certainly did not request this nor have I given anyone permission to activate this service. Please remove this service and refund any airtime that has been deducted from my account as a result of this unauthorised service.
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Vodacom's replyOfficial
08 Apr 2024, 09:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2024, 09:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team