XN
Xander N

1 reviews | Active since Dec 2015

17 Oct 2025, 19:24

Did not receive what I Ordered

Not get what i ordered as per the telephone duscusion, and now i just need to pay what ever Vodacom sent me., what the gentleman told me over the phone.

0
Replies (3)
Vodacom
Vodacom's reply18 Oct 2025, 08:37
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
XN
Xander N's update19 Oct 2025, 10:30
Reviewer Update
Hi Vodacom team.

Thanks for the gentleman from the Hallo Peter complaints team in Vodacom for the very constructive call.

Helped alot talking to someone who understand what was needed and what route to go going forward.

Hopefully we can get this fully resolved soonest.

Regards
XN
Xander N's update30 Oct 2025, 09:58
Reviewer Update
Hi Team.

Once again thank you so much for all the calls and the follow up calls it is highly appreciated, and we were able to resolve the matter, to the extent that myself and the wifey is happy,