Did not receive my external that I was suppose to get with my data contract from 2014, also bad service

<p>I took out two data packages in Dec 2014 and I was suppose to receive an external hard drive with both of them.</p> <p> </p> <p>Needless to say I did not receive it, I phoned multiple times and I just got excuses.</p> <p>I went to the Vodacom in Kolonnade where I took out the contracts and first I waited 30 min for someone to assist me just for that person to tell me the manager will phone me the next dat which the manager did not do.</p> <p>I then phoned again and the person that I spoke to previously said the manager is on training and when I told him I am not happy, he then put me on hold and when he came back to me told me the manager is busy with a customer.</p> <p> </p> <p>How can Vodacom be so exspensive and still give you bad service?</p> <p>Vodacom is the most exspensive service provider and they don't even give you what you pay for.</p> <p> </p> <p> </p>