Hellopeter
Share Your Experience

1 reviews | Active since Mar 2017

26 Apr 2017, 12:30

did not receive my data bundle, why?

<p>this happend to me last month:</p> <p>SMS:"You have purchased a Vodacom data bundle.</p> <p>You will receive a 0KB data bundle every 30 days for the next 5 months. Your account has been debited R119.00"</p> <p>After all the problems with vodacom, i'm looking at changing my service provider... NEED MY DATA................</p> <p>THAT PROBLEM WAS RESOLVED.....</p> <p>I JUST PURCHASED DATA BUNDLE AGAIN AND IT HAPPENED AGAIN!!??? </p> <p>I NEED MY DATA ASAP......</p>

0
Replies (2)
Vodacom
Vodacom's reply26 Apr 2017, 14:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update03 May 2017, 07:01
Reviewer Update

this happend to me last month:

SMS:"You have purchased a Vodacom data bundle.

You will receive a 0KB data bundle every 30 days for the next 5 months. Your account has been debited R119.00"

After all the problems with vodacom, i'm looking at changing my service provider... NEED MY DATA................

THAT PROBLEM WAS RESOLVED.....

I JUST PURCHASED DATA BUNDLE AGAIN AND IT HAPPENED AGAIN!!???

I NEED MY DATA ASAP......

it is now a week since this message was sent i want my data vodacom owes me.

dont call me I want my data at ********** 276