1 reviews | Active since Jun 2011
Did not receive data as per ad
<p>I have upgraded my contract with vodacom last week to the new Huawei Nove which included n 30gb data for 3 months meaning I must get 10gb of data each month for the next three month which I did not received, I spoke to one of the consultants, Glen, and I was told that it does not show on my contract. I want to know did vodacom do false advertising or what because why does it not show that I am supposed to get the 10gb on my contract???</p> <p> </p> <p>Or was this false advertising?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Thank you Vodacom for sorting out this issue, it is much appreciated :)!
Thank you Hello Peter!
Thank you Vodacom for sorting out this issue, it is much appreciated :)!
Thank you Hello Peter!