1 reviews | Active since Oct 2012
<p>I have had a number of contract through Vodacom, i have never missed a payment or been late for a payment. I had 1 of my data contracts that was due for an upgrade on the 4th of April 2017. I did not want to continue or upgrade with that number and chose to go in store to the campus square Vodacom to cancle it and turn that number into a prepaid number. The guy at the store ensured me that he has cancled this contract and that i will have to pay my last installment for the devise at the end of april as that is the time that my contract will be finished. Howe ever, 4 monrths later i am still being debited R84.12 for that number and this is totally unacceptable... I demand that my account be credited with the 84.12 for the 4 months that i payed already including the one for this month. that is a total of 420.60 that is technically being stollen from a client of yours. This is not right and i would like to be contacted!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
HI Colin
As discussed, this matter has been resolved.
Regards,
RJ
Best regards,
HI Colin
As discussed, this matter has been resolved.
Regards,
RJ
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.