mM
maesela M
1 reviews | Active since Feb 2015
01 Feb 2015, 09:22
did not load my contract airtime and data bundles
Vodacom didn't load my monthly airtime and data bundles as per my contract. I called their customer care and I didn't get any help. The consultant told me that there is nothing she can do, it is not her responsibility to load airtime
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Replies (1)
Vodacom's replyOfficial
02 Feb 2015, 16:50Hello jmabaso,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply02 Feb 2015, 16:50
Official
Hello jmabaso,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team