1 reviews | Active since Feb 2021
Did not do what they were asked to do after Grandmothers passing now I have to pay over 9000 to keep my numer
When i was in high-school my grandmother took out a contact for me and i have been paying her the amount for the contract since she took it out for me.
She died recently and now they are going to cancel my number unless I pay all her outstanding debt.
This is going up every month since her passing. Please note that when We asked for prepaid conversion this was when the account was not outstanding this has now been some months later and the bill has now reached over 9000.
Its not my fault that they are taking this long and I cannot afford to lose my number and cannot pay the 9000. I said im also willing to transfer the contact over to me and pay the outstanding debt relating to my number only but they refuse. I have a contact for my wife with them and will cancel based on this horrible experience.
Will never user vodacom again...
