Did not cancelled as asked and still billed

<p>On the 25th of July 2016 I called the customer care line to cancel a month to month data plan that i have. The consultant told me he has cancelled it and that i would not be billed for the new month. On the 1st of August I received the 3gig data again and when my statement came I saw that i was billed</p> <p> </p> <p>This was not what i have asked for. I cancelled the data plan and expected not to receive the data or be billed.</p> <p> </p> <p>This is not the first time I am having problems with Vodacom and my other complaint still hasn't been sorted out yet and its been nearly two months now!!!</p> <p> </p> <p>Please can you retract the 3gig you sent me as I have not used it and minus this amount on my statement?</p> <p> </p> <p>The number fot this data plan is ********** 482</p>