Did not cance my contract I did send an email and hello Peter them 1 May 2023

hi did send an email and hello Peter to cell my contract cellphone number. +***9 and yet Vodacom still did not cancel the phone number and it is still on my portal. Why????????? My skin is white **************!!!!!!! I did send a email to give my 30 day notice for sell phone contract +**********9. Please advise if this is received. And that there will not be any more deductions of R70 per month form end of May and that it will be remove from my portal.