1 reviews | Active since Apr 2018
Did NOT approve “Vodafone Live” billing ?!?!?
I have had extra charges placed onto my monthly bill without even signing up for it!! It is marked as “Vodafone live”. I have noticed that this is a common problem with many users. It clearly defies the consumer protection act. Aside from the actual money i am losing now I have to invest my time to sort this out. I cannot believe this is happening. I want a public explanation as no reason is being given. It seems that a department within Vodacom needs to achieve targets on Sales. Blatant clear *****.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
