SM
Shauwayne M

1 reviews | Active since Sept 2025

06 Sept 2025, 23:32

Did not agree for a wifi renewal

I cancelled the monthly wifi but I’m still being charged when I’ve said they should not renew the wifi contract I’m being charged for something I did not renew and not using at all I’ve called in countless times to ask for it to be cancelled but it was not cancelled and I did not agree for it to be renewed. How many times must I call vodacom to get them to stop de*****ing me and charging me for a service I’ve not been using . It’s pathetic what Vodacom is doing I feel exploited by vodacom

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Replies (1)
Vodacom
Vodacom's reply07 Sept 2025, 09:19
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team