EM
Erika M

1 reviews | Active since Jan 2017

11 Oct 2021, 07:38

DID NOT ACCEPT THE UPGRADE \ OR SIGN THE PDF DOCUMENT!!

I am sure all my reviews on Hello Peter, speaks for itself, and I just read a few reviews on Vodacom, and the fact that they do not reply, they only reply when you on the phone with a consultant, and mention that you had Hello Peter reviews. Received a phone call Friday, they will cancel my contract, but the "upgrade" he will phone me end of this month, I will not pay a cent for this so called UPGRADE, which I did not sign for!! Even switch the phone of, no phone calls, no use of data. WHATCH THIS SPACE END OF THIS MONTH!!

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Replies (1)
Vodacom
Vodacom's reply11 Oct 2021, 08:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team