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Maryke M
1 reviews | Active since Apr 2016
08 Jun 2023, 11:28
Did charge me for a cancelled contract
I receive my statement today. Cellphone contact was cancelled end of may 2023 please advise why I must pay for June??????? There must be a credit of R75 on my statement that is not done. I asked for the number +***9 to by taken complety of from my portal and yet also not done is my skin to white to get a service????
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Replies (3)
Vodacom's replyOfficial
08 Jun 2023, 11:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jun 2023, 11:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Maryke M's updateReviewer Update
08 Jun 2023, 16:251. Please do your homework properly before answering.
2. If I did not have an active portal how do I see that there is 3 not 2 contract???????
3. If your credit note is off why do my June payment still say. R869. Please send me the correct statement and fix my portal.
4. Because my skin is white I must hello Peter and beg for a service
2. If I did not have an active portal how do I see that there is 3 not 2 contract???????
3. If your credit note is off why do my June payment still say. R869. Please send me the correct statement and fix my portal.
4. Because my skin is white I must hello Peter and beg for a service
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Maryke M's update08 Jun 2023, 16:25
Reviewer Update
1. Please do your homework properly before answering.
2. If I did not have an active portal how do I see that there is 3 not 2 contract???????
3. If your credit note is off why do my June payment still say. R869. Please send me the correct statement and fix my portal.
4. Because my skin is white I must hello Peter and beg for a service
2. If I did not have an active portal how do I see that there is 3 not 2 contract???????
3. If your credit note is off why do my June payment still say. R869. Please send me the correct statement and fix my portal.
4. Because my skin is white I must hello Peter and beg for a service
MM
Maryke M's updateReviewer Update
08 Jun 2023, 17:42Credit note amount is also wrong. The amount must be R65.22. do you need my statement and invoice that you emailed me????
MM
Maryke M's update08 Jun 2023, 17:42
Reviewer Update
Credit note amount is also wrong. The amount must be R65.22. do you need my statement and invoice that you emailed me????