Diary of a MAD CLIENT!!!

Vodacom and their customer service is actually so wack! Wow. 1.) When I bought my iPhone I remember asking for insurance. Now when I need to take it in so they fix my screen, they tell me the phone is not insured. I check my statements and guess what? I have been paying for insurance!!!

2.) Due for an upgrade, so I asked for the Xr and added another Xr on top of that for my boyfriend. I was told the phone would get delivered in 3 to 7 days. 2 whole weeks have passed and guess what?? no phones! I call only to be kept waiting on the line for 30min to get a consultant that tells me that there is no stock! now WHY, WHY would you sell people something you do not have??

Now I am stuck with a phone they did not fix and two that I don't even know when I will receive! so I'm basically phoneless when I pay them every damn month for NOTHING! No body has gotten back to me to apologize or explain or tell me when I can expect the phones...NADA!!!