1 reviews | Active since Oct 2017
Diamond in the rough
The Vodacom Store at The Bridge in Port Elizabeth is embarrassingly bad. The customer care line, although polite, is fairly useless.
But I would like to commend Rudi-Jo from the Vodacom Consumer Website Team for restoring my faith in Vodacom as a service provider. He was quick, professional, efficient and knowledgable.
Give this man a bells (or better yet a raise).
Dear Roxanne,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
We will send this to the respective management for the necessary reward and recognition :)
Regards,
Vodacom Consumer Website Team
Dear Roxanne,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
We will send this to the respective management for the necessary reward and recognition :)
Regards,
Vodacom Consumer Website Team