ST
Siphiwe T

1 reviews | Active since Sept 2024

18 Sept 2025, 17:35

DIACTIVATE MY CONTRACT WITH VODACOM

I called the cancellation center number to cancel my contracts beginning of July which my contracts were ending on the same month, the lady that I spoke to said they are still going to deduct end of July I said fine no problem and she did what she did on the system to cancel the contract. I'm surprised now I'm receiving a bill that they are going to deduct the same contract that I cancelled. What **** are playing with people, kindly see to it that you don't deduct/cancel the activation on my account of that R358.99 it's like you are forcing us to be on contract with you, I'M DONE PAYING YOU

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Replies (1)
Vodacom
Vodacom's reply19 Sept 2025, 07:53
Official
 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards, 

Vodacom Consumer Website Team