DIABOLIC SERVICE

To be honest with you even 1 is way too generous for this review. I had made an application for sim only contract with Vodacom online. they accepted all my details including personal information such as banking details. this was all on the 15th Sept 2020. lead confirmation stated that I will be called within 24 hours to complete the application. till today there has never been a phone call. they left a contact number at the bottom which is (082 111). please go call that number - it does not exist. When I eventually tried every number possible to get through. they moving you from pillar to post and cut the call. it does not end there, a consultant by the name of Slindile whom apparently is the only Slindile in the whole of Vodacom company since she refused to provide further information relating to her superior who can answer my questions. She cut the call on me x3 times in the same day. Rude as ever, sighing on her calls when she speaks to you. No sense of customer services training at all if she was ever trained. Yet still no assistance nor proper explanation of my personal information taken online taken or perhaps sent to someone else. The level of service offered by this service provider is diabolic