DH du Preez 12 month old complaint

Refer/Continuing from 06/01/2021: 12 month old complaint DH du Preez - I have posted my complaint on this platform (after a 12 month struggle) on 6/01/2021, Vodacom acknowledged the message (automated response) the same day, but NOBODY ever contacted me. I posted another reminder on this platform a week later, and yet, NO RESPONSE from Vodacom. Another marketing consultant called from head office (because of a zero rating I gave Vodacom in a survey), I emailed her the complete layout of my complaint on 14/01/2021, and up to today, NOBODY has contacted me. Unbelievable, unbelievable.