DH du Preez 12 -13-14-15 month old unsolved query

DH du Preez 12 -13-14-15 month old unsolved query: This is my 6th or th post on Helopeter regarding the same query - to summerise: Vodacom has been overcharging me for the past 13 months by putting irregular debit order through my banking account for WiFi and laptop devices I did not purchase from them. These fruadulent debit orders amounts to R6275.82. After being ignored the entire period (and after numerous posts on Helopeter and emails to ICASA), approximately 6 weeks ago I got a phone call from Vodacom, telling me that my query was solved and that I will see a credit for the total of the irregular amounts reflecting on my next monthly statement. Needless to say NO CREDIT appeared on my statement last month, and no follow up calls from Vodacom. It seems, thank heavans, the irregular debit orders stopped, as for the last two months, my statement reflects only the one single R199 for the one single WiFi contract I have with Vodacom. But the money they took irregularly from me is still being ignored. Donald H du Preez.