DEVIOUS, LYING REPS.....

I have been **** too and ****med by Vodacom... the sales rep blatantly **** about taking a new contract. I have had my vodacom number for 15 years+ on pay as you go. I recently decided to take out a contract... I told the sales rep I wanted to keep my number... he said he will send the phone via courier and I must go into a vodacom store to arrange a sim swap... I got the phone, went to vodacom and they confirmed they cannot do it... i need to use the new number. I immediately phoned vodacom.... within 24 hours of receiving the phone... they promised to collect it and cancel the contract.... we are now 5 days later and still no contact from vodacoms couriers to pick up the phone.... I phoned vodacom again and logged another reqiest for the phone to be collected.... vodacom also dont give you a reference for the collection.... the lady from Vodacom confirmed that the number has been activated and that I will need to pay the contract...... WHY???? I have cancelled everything with the 14 days... I have been waiting for Jane a supervisor from vodacom to phone me now for 3 days..... she is apparantly too busy..... Come and collect your phone!!!!! Your sales reps are devious and lie to customers to secure a sale..... your couriers RAM are just as useless.....