RG
ROLAND G
1 reviews | Active since Jun 2015
29 May 2025, 06:27
Devious dishonest practices, unreliable, unhelpful, empty promises, guilty of theft!
I was forced through misinformation to change my contract with Vodacom in February2025. After agreeing that they dishonestly got me to change my comntract, NOTHING has been done to change my contract back to what it was, despite hours of calls, empty promises, guarantees. Yet, one thing is certain, Vodacom has stuck to TIMEOUSLY DEBITING my account with a value that is not what I should be paying for. That is THEFT! Do not believe anything they say, its all about making money!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
29 May 2025, 09:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 May 2025, 09:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
