MO
Monique O
1 reviews | Active since May 2017
14 Oct 2020, 16:19
Devices Blacklisted despite account being paid
Vodacom has blacklisted my devices and now refuses to unblock them despite me having paid the account in full. I cannot make or receive calls, texts or use data and am told to unblock the device will take a further 21 days. *** Vodacom, your service stinks. I would appreciate it if you sorted this problem out immediately!!!!!
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Vodacom's replyOfficial
15 Oct 2020, 06:45Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Oct 2020, 06:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team