BN
Brandon N
1 reviews | Active since Dec 2010
09 Apr 2018, 11:33
Device Replacement.
My IPhone X is still not working after a first round of repairs. I refuse to accept it back after a second round of repairs. Could you please replace the device. You have a warranty in place with Apple so please make use of it. I refuse to run up and down as I am a consultant. No work = No Pay, and then still pay for something that is not working at all. I am long standing customer, and would like to stay one, but that's your choice.
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Vodacom's replyOfficial
09 Apr 2018, 12:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Apr 2018, 12:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,