Device payment and account

Item: Vodacom
Rating: 1
Author: Grant S

I have been given a contract for 185 it has been 3months and payment goes off on my account but vodacom shows that I owe 984 and my account is blocked I can't even make calls or load airtime . This is unacceptable I regret taking out a device from them

Helpful (0)

Replies (1)

Vodacom's replyOfficial

26 Aug 2022, 07:22

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply26 Aug 2022, 07:22

Official