Device not in use. Wait for itimised bill

Item: Vodacom
Rating: 1
Author: Amanda S

My problem is still not solve. Sim card of data useage not in device. Billed me with thousands!!! I am still waiting for itimised bill. And they want to take legal action. Please help!!! Service are pethetic. No consultant contact me at all. I think to go to Carte Blance!!!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

08 Jan 2019, 14:07

Dear Customer,

Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details

Regards, Vodacom Consumer Website Team

Vodacom's reply08 Jan 2019, 14:07

Official

Amanda S's updateReviewer Update

08 Jan 2019, 14:14

Every time I get automate email consultant will contact you! But nothing going on no service at all. Nobody phone! There is just no service at all!!!

Amanda S's update08 Jan 2019, 14:14

Reviewer Update

Every time I get automate email consultant will contact you! But nothing going on no service at all. Nobody phone! There is just no service at all!!!