QW
Qauy-yoom Wentzel

1 reviews | Active since Jul 2011

30 Oct 2015, 15:27

Device Bent

I booked my phone in on the 16th October at Vodacom Repairs. Device had a charging problem the consultant Keagan Viljoen assessed my device and made a clear discription of what was wrong and also noted any damage my device came back bent from the higher level repair centre. Vodacom is now blaming me for there company damaging my device very poor service I have rebooked my device in the hope that they rectify the error.<br> <br> The technician who assessed my device was Eugene Benjamin.<br> <br> Please beware when booking in your device of the damages.

0
Replies (1)
Vodacom
Vodacom's reply30 Oct 2015, 19:13
Official
Hello qwentzel,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Mrs K
Consumer Website Team

Best regards,