CS
Charne S
1 reviews | Active since Sept 2022
06 Sept 2022, 15:42
DEVASTATED
Not even worth a star!!!
I am devastated to learn that vodacom has deleted my vodamail account. They apprently sent a message in February to advise however I dont use that number anymore. They could have sent an email as I used ny vodamail everyday! I am soooooo very upset as Ive had that email address for years and used for bank statements, Facebook, work ect...I am lost without my email address!!!!
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Replies (2)
Vodacom's replyOfficial
07 Sept 2022, 08:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Sept 2022, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CS
Charne S's updateReviewer Update
07 Sept 2022, 09:37I understand that I have not used my number, but I used the vodamail everyday!!!! You can trace the login and see that.....I demand vodacom to create another email address for me, I dont mind paying the premium I just want my email address back.
CS
Charne S's update07 Sept 2022, 09:37
Reviewer Update
I understand that I have not used my number, but I used the vodamail everyday!!!! You can trace the login and see that.....I demand vodacom to create another email address for me, I dont mind paying the premium I just want my email address back.