Determined to ****** Their Customers with Contract Cancellations - Rather Join CellC, MTN or Telkom Mobile

<p>I wrote a complaint about Vodacom's ******ionate cancellations policies as compared to MTN, CellC or Telkom Mobile earlier this morning. Vodacom has responded within a few hours by sending me an extract of their contract and the standard cancellation terms. I surmise from their response that their position is "These are our terms and you signed a contract to that effect." Which is true. But other consumers should note that MTN, Telkom Mobile and CellC have MUCH more reasonable cancellation policies and when placed side by side it is clear that Vodacom is by far the outlier. They have clearly demonstrated that they possess no inclination to reconsider their excessive cancellation fees. I do believe that the vast majority of consumers would never enter into contracts with Vodacom if they were aware what alternative cancellation policies are available in the marketplace (and this is something that is never brought to our attention). It is time that we started educating ourselves and started associating with organisations which give us a fairer deal. I am preparing a short and concise email with the different cancellation policies side by side which I intend to distribute by chain mail and post on social media. If you do recieve it, please forward. Let us as customers rather support businesses who are fair to us and act in a reasonable spirit like MTN, CellC and Telkom Mobile. Please forward my communication when you get it! And DO NOT sign a contract with Vodacom. They will just send it to you when you need to leave. </p>